Privacy policy
<p><em>Last updated: June 2026</em></p>
<p>PCOS Routine ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit <strong>pcosroutine.com</strong> or buy our products, why we collect it, and the rights you have over it. We comply with the EU General Data Protection Regulation (GDPR).</p>
<h2>Who we are</h2>
<p>PCOS Routine is operated as a digital business by the store owner. For any data-related question, write to us at <a href="mailto:info@pcosroutine.com">info@pcosroutine.com</a>.</p>
<h2>What we collect</h2>
<ul>
<li><strong>Account & contact details</strong> — name, email address, and (if you create an account) login credentials.</li>
<li><strong>Order & payment information</strong> — billing address, payment method details (handled by our payment processors, not stored by us), and a record of what you purchased.</li>
<li><strong>Communications</strong> — the content of emails or support messages you send us.</li>
<li><strong>Technical data</strong> — IP address, browser type, device information, pages visited, and similar information collected automatically through cookies and analytics tools.</li>
</ul>
<h2>Why we collect it</h2>
<ul>
<li>To process your order, deliver your digital download, and provide customer support.</li>
<li>To send transactional emails (order confirmation, refund notifications).</li>
<li>To send marketing emails (only if you have opted in — you can unsubscribe at any time using the link at the bottom of any email).</li>
<li>To detect fraud and keep our store secure.</li>
<li>To improve the website and the product based on aggregated, anonymized usage data.</li>
</ul>
<h2>Who we share it with</h2>
<p>We only share your personal data with the service providers who help us run this store, and only what they need to do their job:</p>
<ul>
<li><strong>Shopify Inc.</strong> — our e-commerce platform.</li>
<li><strong>Payment processors</strong> — Stripe, PayPal, Shopify Payments (we never see your card details).</li>
<li><strong>Email delivery providers</strong> — to send order confirmations and (if you opt in) marketing emails.</li>
<li><strong>Analytics providers</strong> — Google Analytics or similar, to understand website usage in aggregate.</li>
<li><strong>Legal authorities</strong> — only when required by law.</li>
</ul>
<p>We never sell your personal data.</p>
<h2>Cookies</h2>
<p>We use cookies to keep your cart working, remember your preferences, and measure how the site is used. You can disable cookies in your browser settings, but parts of the site may stop working.</p>
<h2>How long we keep your data</h2>
<p>We keep order records for as long as required by tax and accounting law (typically 7 years in the EU). Marketing data is kept until you unsubscribe. Other data is kept only as long as we need it to provide the service.</p>
<h2>Your rights under GDPR</h2>
<p>If you are in the EU or UK, you have the right to:</p>
<ul>
<li>Access the personal data we hold about you.</li>
<li>Correct inaccurate data.</li>
<li>Request deletion of your data ("right to be forgotten").</li>
<li>Restrict or object to the way we process your data.</li>
<li>Receive a portable copy of your data.</li>
<li>Withdraw consent for marketing at any time.</li>
<li>Lodge a complaint with your local data protection authority.</li>
</ul>
<p>To exercise any of these rights, email <a href="mailto:info@pcosroutine.com">info@pcosroutine.com</a>. We will respond within 30 days.</p>
<h2>International transfers</h2>
<p>Some of our service providers (e.g. Shopify) are based outside the EU. When we transfer your data internationally, we rely on the safeguards required by GDPR.</p>
<h2>Children</h2>
<p>This store is intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18.</p>
<h2>Changes to this policy</h2>
<p>If we update this Privacy Policy, we will post the new version here and update the "last updated" date at the top.</p>
<h2>Contact</h2>
<p>For any privacy question or to exercise your rights, contact us at <a href="mailto:info@pcosroutine.com">info@pcosroutine.com</a>.</p>